Inter MSafiri Smart
Secure & Transparent

Privacy Policy

Last updated: September 19, 2026

GDPR Compliant256-bit EncryptionYour Data, Your ControlRegular Audits
Contents

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Overview

IntroductionWho We Are

Data Collection

Information Collection

Security

Data Protection

Legal

Your Rights

Support

Contact Us

Introduction

A product of Interconnectedness Consultants Group Limited (ICC Group). This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our platform, website, mobile apps, and related services.

"By using Inter Msafiri Smart, you agree to the practices described in this policy. Your privacy is not just an obligation — it's our promise."

Who We Are

Interconnectedness Consultants Group Limited (ICC Group) is a technology company based in Dar es Salaam, Tanzania, dedicated to providing innovative transportation solutions. Our platform, Inter Msafiri Smart, connects passengers with bus operators across East Africa.

Kijitonyama, Dar es Salaam
intermsafirismart.com

Information We Collect

Personal Identifiable

  • Full name & Mobile number
  • Email address
  • National ID (if required)
  • Payment information

Booking & Transaction

  • Routes & Travel dates
  • Seat selection & Fares
  • Boarding points
  • Payment status

Technical & Usage

  • Device type & OS
  • IP address & Geolocation
  • Cookies & App version
  • Interaction logs

Operator Data

  • Business registration
  • Contact information
  • Subscription usage
  • Fleet details

How We Use Your Data

Process bookings, payments, and issue tickets or receipts.
Send confirmations, schedule changes, and support communications.
Improve platform performance and personalize your experience.
Detect and prevent fraud, abuse, and security incidents.
Comply with legal and regulatory obligations in Tanzania.

Data Protection

Security-First Infrastructure

We utilize SSL encryption for all data transmissions and enforce strict 2FA for all administrative and operator logins.

ISO 27001

Certified

PCI DSS

Level 1

GDPR

Compliant

SOC 2

Type II

  • SSL/TLS 1.3 Encryption
  • Role-Based Access Control
  • PCI-DSS Compliant Payments
  • Regular Security Audits
  • 24/7 Monitoring
  • Data Backup & Recovery

Sharing & Disclosure

We do not sell your personal data. We share it only where necessary to operate the platform:

With bus operators, to fulfil your booking and boarding requirements.
With payment providers (M-Pesa, Tigo Pesa, Airtel Money, card processors) to complete transactions.
With law enforcement or regulators, when legally required.
With service providers who support our infrastructure, under confidentiality agreements.

Cookies

We use cookies and similar technologies for security, analytics, and remembering your preferences. See our full Cookie Policy for details on the types of cookies we use and how to manage them.

Your Rights

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data under certain conditions

Right to Object

Object to data processing for marketing purposes

Need Clarity?

Our dedicated privacy team is ready to answer any questions regarding your data rights or our security protocols.

[email protected]Contact Support

This Privacy Policy was last updated on September 19, 2026. We may update this policy from time to time. Please check back regularly.